ANZ sees profits plummet, plans to exit thermal coalBY ANNABELLE DICKSON | THURSDAY, 29 OCT 2020 12:00PMANZ has felt the wrath of the pandemic, reporting a 42% loss on cash profit in its full year results as it tries to protect itself from future credit losses. It has also updated its climate policy, saying it will exit thermal coal by 2030. Related News |
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Shail Singh
LEAD INVESTMENT AND ADVICE OMBUDSMAN
AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY
AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY
To be successful as Australian Financial Complaints Authority's (AFCA) lead ombudsman for investments and advice, one requires empathy, impartiality, and rationality. Shail Singh shares how he also uses legal and financial advice expertise to help consumers, small businesses, and member firms. Karren Vergara writes.