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![Shail Singh Shail Singh](https://media.financialstandard.com.au/prod/media/library/Contacts/yqmjchgb-0002_featured_profile.png)
Shail Singh
LEAD OMBUDSMAN INVESTMENTS AND ADVICE
AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY
AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY
To be successful as Australian Financial Complaints Authority's (AFCA) lead ombudsman for investments and advice, one requires empathy, impartiality, and rationality. Shail Singh shares how he also uses legal and financial advice expertise to help consumers, small businesses, and member firms. Karren Vergara writes.
What a load of dribble from the FPA. They claim to stand for consumer rights yet say this dribble.
The FOFA law was never overturned, if Advisers didn't play by the rules that's their own fault.
It's a win for the consumer;
It's a win for the professional adviser; and
It's a loss for the tossers who scammed their clients and brought all this upon us.
Next...
OK, if this is such a win for consumers let's see the same rules applied to Industry Super Funds. And while we are at it, let's include the so called general advice for online insurance and put an end to consumer rip offs with sub-standard policies where the only "advice" is to 'read the fine print'.
Mark Thompson, we might be able to take you seriously if the rip-offs were being led by the Liberal Party-funding big banks, who have their hands so deep in the average Australians' pockets. Storm, Westpoint, Timbercorp were all connected to conflicted advice under the umbrella of the vertically integrated wealth management system. You and your industry have lost this argument morally, politically and every other way.