Murray takes aim at industry cultureBY JAMES FERNYHOUGH | TUESDAY, 25 NOV 2014 12:45PMFormer Commonwealth Bank boss David Murray has taken aim at the culture of the financial services industry, arguing there is an 'established mythology' of distrust that must be addressed. Related News |
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Shail Singh
LEAD OMBUDSMAN INVESTMENTS AND ADVICE
AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY
AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY
To be successful as Australian Financial Complaints Authority's (AFCA) lead ombudsman for investments and advice, one requires empathy, impartiality, and rationality. Shail Singh shares how he also uses legal and financial advice expertise to help consumers, small businesses, and member firms. Karren Vergara writes.
So he has made his money and can now speak in non-specifics (mumbo jumbo really) about mythical monsters and magical bonds that bind. Not one concrete piece of information.
What are you actually trying to say David Murray? Use words that actually have some tangible meaning please.
@p jack. Well said. Could not agree more. Furthermore if anything concrete should come out of this inquiry lets hope that it is well balanced and that our political masters have the courage to implement changes that not only protect consumers but the many who serve them too. If the Ken Henry review is anything to go by I have my doubts.
This is a bit rich from Murray. He was the CEO at CBA when the culture allegedly slipped and the financial advice problems gestated. I don't think he understands anything except simple banking and is out of his depth with the FSI. He confuses the whole debate with his obtuse language, which he seems to thinks makes him sound knowledgable but sounds like a spin to cover up his inadequacies. Heaven knows what poor old Treasurer Joe Hockey will make of the Final Report; blind leading blind comes to mind.