Super members want free advice: SurveyBY KARREN VERGARA | THURSDAY, 25 MAY 2023 12:24PMMost members believe superannuation funds have an onus to provide support and financial advice to them at no cost, a new survey reveals. Related News |
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![Shail Singh Shail Singh](https://media.financialstandard.com.au/prod/media/library/Contacts/yqmjchgb-0002_featured_profile.png)
Shail Singh
LEAD INVESTMENT AND ADVICE OMBUDSMAN
AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY
AUSTRALIAN FINANCIAL COMPLAINTS AUTHORITY
To be successful as Australian Financial Complaints Authority's (AFCA) lead ombudsman for investments and advice, one requires empathy, impartiality, and rationality. Shail Singh shares how he also uses legal and financial advice expertise to help consumers, small businesses, and member firms. Karren Vergara writes.
There's free or there's good. Which do you want? No business can provide services for free. The customer has to pay at some point in the value chain.